You may ask for a refund of your purchase within 30 days from the purchase date. Note that this is possible only if you are not going to use artwork or files we have provided you and you must provide a well founded reason for your request and your personal and company details. We reserve the right to either refund the amount requested or decide upon a suitable refundable amount in the context of the particular situation.
Terms and conditions
Jobs are charged upon their completion once we have sent you final artwork as per your requirements. Credits purchased are valid for a period of 2 years. Prices quoted may change over time and are related to inflation and exchange rate fluctuation. Very complex jobs (special inks, complicated white underprints, metallic substrates etc.) may be charged at a higher rate. This will be clearly communicated to you BEFORE we start the project and you will have the opportunity to decide to proceed with the project or not.